The website support ticket went to the vendor on Nov. 10. The answer came back on Nov. 17.
The ticket had a simple question, but the vendor somehow was so inefficient with customer service that it took an entire week to reply.
Efficient website management requires quick responses to problems, initiatives, changes in competition, new products, etc.
If a simple question requires one full week for an answer, both that site and that vendor have big problems with efficiency.
Efficient Website Management Pushes Profits Higher
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